Delivery Information


You will be given some options for delivery of Items during the order process. Delivery charges will be applied in addition to the prices for the Items you are purchasing. The amount of the delivery charge will depend on delivery option you have chosen.
You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.
We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.
We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day (i.e. Monday-Friday, excluding Saturdays, Sundays and public holidays) for each of these days when calculating the estimated delivery date and when choosing your delivery option.

Where do we deliver to?

Our UK shipping service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland and also ship to European Countries.

What time will my delivery arrive?

Deliveries can be made any time between 7.00am and 9.00pm.

Next Day Delivery

Our aims to deliver your parcel the next working day (this excludes Sunday and bank holidays) and includes the following issues:

  • Proof of delivery including a signature from the receiver
  • Confirm online or via your mobile when your item has been delivered
  • Aim to deliver next working day, including Saturdays
UK Saver Delivery

If you choose to have your goods delivered by UK Saver Delivery, we aim to safely deliver your parcel in two to three working days (this excludes weekends and bank holidays) from the day on which the order was made and includes the following issues:

  • Proof of delivery including a signature from the receiver
  • Confirm online or via your mobile when your item has been delivered
  • Aim to deliver two to three working days including Saturdays
International Delivery Options

Please note customers are liable for any international customs charges which may be applicable to your order. You may be asked for additional postage cost dependent on the country and your order.

Europe

We currently offer a 2 - 7 working day delivery service to all Europe customers. This is dependent on which country your order is going to.

USA and Canada

We offer a 4 - 7 working day service for our US and Canadian customers. This is fully tracked with delivery time¬scales provided.

Australia

We currently offer a 5-7 working day delivery service to all Australia customers.

Rest of the World

We currently offer a 5-12 working day service to our customers outside Europe and USA/Canada. This may vary depending on which country your order is being delivered to.

Free delivery

Free shipping Next Day Delivery for orders over £25

Notice:

1- Our basic delivery amount is only charged once per order, regardless of how many items you order or how many parcels we despatch.

2- Unfortunately, Saturday delivery is only available for UK deliveries.

How much does delivery cost?

Delivery Option Price
Next Day Delivery £1.60
UK Saver Delivery £1.10
EU and International £3.10